§ 1 Scope, customer information
The following general terms and conditions (GTC) regulate the contractual relationship between Kronya UG (limited liability) and consumers and entrepreneurs who buy goods through our Ambrosya shop. We do not recognize any conditions that conflict with or deviate from our terms and conditions. The contract language is German.
§ 2 Conclusion of contract
(1) The offers on the Internet represent a non-binding invitation to you to buy goods.
(2) You can add one or more products to the shopping cart. In the course of the ordering process, you enter your data and wishes regarding the type of payment, delivery modalities, etc. Only when you click on the order button do you make a binding offer to conclude a purchase contract.
(3) With the confirmation of receipt sent immediately by e-mail, the acceptance of the offer is also declared and the purchase contract is thus concluded.
§ 3 Customer information: No storage of the contract text
We will not save your order with details of the concluded contract (e.g. type of product, price, etc.). You can call up the terms and conditions at any time via our website. If you would like to save the product description on our shop page for your own purposes, you can, for example, make a screenshot (= screenshot) at the time of ordering or alternatively print out the entire page.
§ 4 Customer Information: Correction Note
You can correct your entries at any time before submitting the order with the delete button. We will inform you about further correction options on the way through the ordering process. You can also completely end the ordering process at any time by closing the browser window.
§ 5 Retention of title
The purchase remains our property until full payment.
§ 6 Statutory warranty rights and statute of limitations
(1) Rights to Liability for Defects
Statutory warranty rights exist for our goods.
(2) Warranty to consumers for used goods
Your claims for defects in used items expire one year after the item sold has been handed over to you. Excluded from this provision are claims for damages, claims for defects that we have fraudulently concealed, and claims from a guarantee that we may have assumed for the condition of the item. For these excluded claims, the statutory limitation periods apply. If there is a guarantee period, the longer period applies in favor of the buyer.
(3) Warranty to Entrepreneurs
Your warranty claims due to defects in the purchased item expire one year after the transfer of risk. The following claims are excluded from this regulation
- for damages
- due to fraudulently concealed defects
- from a possibly given guarantee
- to recourse according to §§ 445a, 478 BGB
- due to defects in building materials and components that have been used for a building in accordance with their normal use and have caused its defectiveness.
For these excluded claims, the statutory limitation periods apply. If there is a guarantee period, the longer period applies in favor of the buyer.
§ 7 Limitation of Liability
We exclude liability for slightly negligent breaches of duty, provided these do not relate to essential contractual obligations, damage from injury to life, limb or health, guarantees or claims under the Product Liability Act (ProdHaftG). The same applies to breaches of duty by our vicarious agents and our legal representatives. The essential contractual obligations include, in particular, the obligation to hand over the item to you and to give you ownership of it. Furthermore, we have to provide you with the item free of material and legal defects.
§ 8 Commercial place of jurisdiction
The exclusive place of jurisdiction for all disputes arising from this contract is our place of business if you are a merchant.
§ 9 consumer information: Non-participation in a dispute settlement procedure
We are neither willing nor obliged to participate in a dispute settlement procedure before a consumer arbitration board.
Link to the online dispute resolution platform (OS platform):
§ 10 cancellation policy
right of withdrawal
You have the right to withdraw from this contract within fourteen days without giving any reason.
The cancellation period is fourteen days from the day on which you or a third party named by you who is not the carrier took possession of the goods.
In order to exercise your right of withdrawal, you must inform us ( Kronya UG Bernhard-Endres-Weg 7 88696 Owingen Tel.: Fax: E-mail: email@example.com ) by means of a clear statement (e.g. a letter sent by post, fax or e-mail) of your decision to withdraw from this contract. You can use the attached sample revocation form for this, but this is not mandatory.
To meet the cancellation deadline, it is sufficient for you to send the communication regarding your exercise of the right of cancellation before the cancellation period has expired.
The postage costs for the return shipment of returned goods must be borne by the buyer.
Consequences of revocation
If you revoke this contract, we have paid you all payments that we have received from you, including the delivery costs (with the exception of the additional costs resulting from the fact that you have chosen a different type of delivery than the cheapest standard delivery offered by us have), immediately and at the latest within fourteen days from the day on which we received the notification of your cancellation of this contract. For this repayment, we use the same means of payment that you used in the original transaction, unless something else was expressly agreed with you; under no circumstances will you be charged fees for this repayment. We may refuse repayment until we have received the returned goods or until you have provided proof that you have returned the goods, whichever is earlier.
You must return or hand over the goods to us immediately and in any case no later than fourteen days from the day on which you inform us of the cancellation of this contract. The deadline is met if you send back the goods before the period of fourteen days has expired. You bear the direct costs of returning the goods. You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.
Sample cancellation form
(If you want to revoke the contract, please fill out this form and send it back.)
- I/we (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following goods (*)/the provision of the following service (*)
- Ordered on (*)/received on (*)
- Name of consumer(s)
- Address of consumer(s)
- Signature of consumer(s) (only if notification is on paper)
(*) Delete where not applicable.